Atlassian cloud hosting

in compliance with German data protection
                                                                     Pix Software is the first fully certified hosting provider that offers this type of privacy protection

Atlassian hosting according German data protection laws.

We host your Atlassian instances on our German servers, regardless of where you purchased the licenses. Our servers are located in Germany and are subject to German data protection laws.

However, we have much higher safety requirements for our hosting services.

Pix Software GmbH is currently certified under the German Privacy Standard DS-BvD GDD 01. This not only means more security for you and your data, it also helps you meet the highest privacy requirements (e.g. according to German data protection laws § 11 paragraph 2 BDSG).

25,000+ companies run Atlassian tools already to develop their software products.

Start using Atlassian Jira, Confluence or any of their development tools in the cloud

Start immediately

We can provide you with a pre-configured instance of the Atlassian product you need so you can start using JIRA and Confluence right away. 

This way, you can immediately start managing your projects better using Atlassian JIRA or use Confluence to reorganize your files and improve collaboration. You can use any or all of the versatile Atlassian products any way you want.

Safety is key

Our data centers are located in Germany and are subject to German data protection laws.

Our standard security measures have been designed for “normal” protection needs according to BSI Baseline Protection. If you answer yes to the following questions, you require a higher level of protection. Talk to us so we can provide you with a customized security environment.

  • Is your data subject to a higher level of confidentiality (e.g. “classified”)?
  • Is there risk of significant harm to your business if the confidentiality of your data is breached?
  • Does the correctness of your data have a direct impact on human health or public safety?
  • Would your company be threatened if your data is incorrect or damaged?
  • Would your company be severely impacted if your hosted programs were down for more than 8 hours?

Available, confidential, unchanged.

You can trust that your data is in safe hands. We keep your data private and do not alter it!

Your data is available.

The data is stored in virtual machines on a mirrored storage system. The virtual machines are restarted on redundant hosts in case the host system fails. An incremental backup is performed daily. 

The servers are powered by UPS emergency power generators and we use a redundant carrier connection. A fire extinguishing system and redundant air-conditioning system are in place.

Confidential data

Transport encryption (SSL or VPN) is used. The servers are guarded by a security service. Access to the servers is controlled by multiple lock systems. The servers are housed in enclosed racks. Only Pix Software GmbH administrators have accesss to the system and servers.

You are responsible for managing your users. Your Atlassian product and its database run on your own exclusive virtual machine (except for our demo installations, which share a database).

Unchanged data

Your data is encrypted.

You maintain your data.

You determine when the system is updated.

You install add-ons.

You're in charge of your own server.

If you want, you can migrate to an on-site server at any time and even switch to another operating system and/or database type (e.g. from a Linux to Microsoft environment).

Technical data

  • VM (Virtual Machine)
  •   2 Xeon cores with 2.13 Ghz or better
  •   1 GByte RAM 
  • 50 GByte disk storage in RAID configuration
  • Gbit network connection

Deliverables

  • Setup hours are included. Additional hours are available on request
  • Daily backups during the night
  • Up pgrades only on request
  • SSL / HTTPS / Security
  • You can have your own domain name

Options

  • SSL certificate (strongly recommended)
  • Atlassian license for this instance
  • Support contingent
  • B igger hard disks
  • More memory

Comparison

Functionality

Administrative functions

Compare

per year

  • General Configuration
  • Server base URL, external user management, public signup) "
  • Use your own mailserver
  • User macros in Confluence
  • Attachment settings
  • Custom HTML in Confluence
  • Cluster configuration
  • Single Sign On *1
  • Full language support
  • Your own domain name *2
  • Advanced settings
  • Configuration of CVS source code repository
  • Configure services
  • Customization e-mail content
  • Change index path
  • Integrety checks
  • Configure logging and profileing information
  • Access to scheduler add-on
  • Import XML workflows in JIRA
  • Add-ons *3
  • Configure trusted applications
  • Access to license details
  • Change system admin users and attributes
  • Performance upgrades
  • Nested groups
  • Workflow extension via scripting
  • Admin access for Atlassian *4
  • Data protection compliant acc.German laws *5
  • Own the licenses *6

Pix hosting

servers are located in Europe

ca. € 1000 .00

avg. costs per application per year (flat)

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Atlassian Cloud

servers are located in USA

$ xyz .00

per month (user dependent)

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Explanations

why it's allowed or not allowed

*1) The system cannot be integrated with ADS/LDAP Single Sign On which may limit user activation

*2) the domain name is freely selectable. The cloud name however always has this pattern: https://<name>.atlassian.net

*3) Limited and only a very limited amount of addons.

*4) Atlassian is always able to login. This cannot be prevented as the user cannot be disabled or removed. this can be fatal for sensitive data

*5) Contract data processing is according the german paragraph 11 of the general data protection act.

*6) Cloud is only rented. there is no real purchase of the license.