Wednesday, 30 December 2009 21:46
Licensing and ordering
What is the Starter License?
- A perpetual license
- Includes 12 months of support and maintenance
- Support and maintenance are renewable for $10/year
- Acceptable for commercial use on a single server
- Supports a limited number of users only; you cannot combine multiple licenses
- Includes access to product source code
- Each product's Starter License entitles you to:
|Product||$10 gets you...|
|Bamboo||10 plans, unlimited local agents, 0 remote agents|
|FishEye||10 committers, 5 repositories|
How much are Atlassian Starter Licenses?
Atlassian Starter Licenses are $10 each. Australian customers must add 10% GST.
Where do I access my Starter license key?
If you have purchased an Atlassian Starter License, you can access your license key via your account at http://my.atlassian.com
Why can't I pay by mailed cheque or bank transfer?
Unfortunately, due to processing and handling costs we're only able to accept credit card payments for Starter Licenses.
Can I get a quote for a Starter License on an order that includes a Commercial or Academic license?
It is now possible to request a quote for orders containing starter licenses AND commercial/academic licenses.
Can I combine multiple licenses to increase the number of licensed users I have for a single instance of JIRA e.g Can I combine 3 x 10-user licenses to give me a 30-user license?
Oh that's getting a bit fancy. Unfortunately 10-user licenses can not be combined to form a single license of greater than 10-users. To acquire a license that can work for more than 10-users in a single instance, you must purchase a commercial license that supports the number of users you require. You can get additional information on the pricing page of each respective product: JIRA, GreenHopper, Confluence, FishEye, Crucible, Bamboo, Crowd.
Do Starter Licenses count towards multi-purchase discounts?
Unfortunately, due to the charitable nature of our $10 Starter Licenses, Starter Licenses do not count towards multi-purchase discounts on our regular commercial and academic licenses.
Is this a hosted offering?
No, this offer is only applicable to our downloadable editions of our products. You can learn more about Atlassian's hosted offerings here: JIRA Hosted, Confluence Hosted, JIRA Studio.
Is the license valid for one year?
The license is a perpetual license and includes 12 months of software maintenance (updates and support) for a full year. Plus, you can purchase additional years of software maintenance (up to 3 years total) for only $10 per additional year.
What happens at the end of my first year of usage?
To continue receiving software updates and to have access to technical support, you will need to renew your software maintenance for a $10 renewal fee. The monies collected from renewals of Starter Licenses will also be donated to charity. The license holder will be contacted by email prior to the expiration of the included software maintenance period, to serve as a reminder. This email will provide details on how specifically you can renew your software maintenance.
When purchasing a Starter License, you can purchase up to 3 years of updates and technical support in advance (3 x $10 = $30). You can also renew your Starter License at any time, up to a maximum of 3 years into the future.
I have a 5-user Starter License from the April 2009 Stimulus Package, can I upgrade to a 10-user Starter License?
Formal upgrades are not available, however you can simply purchase a 10-user Starter License for $10 and let your 5-user Starter License lapse.
When usage grows beyond 10 users what should I do?
You will need to purchase a commercial license that supports the number of users you require. You can get additional information on the pricing page of each respective product: JIRA, GreenHopper, Confluence, FishEye, Crucible, Bamboo, Crowd.
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