Issue tracking with JIRA
Tuesday, 29 December 2009 21:18
Issue tracking with JIRA
- Because you've got issues
Issues are an inevitable part of software development for every team — large or small. Whether you call them bugs or defects or improvements or features or tasks, finding the most efficient way to track, manage and fix issues makes the difference between building good software and great software. JIRA makes issue tracking painless and simple, so your team focuses energy on what matters most: great code.
Keep it simple
JIRA simplifies every step of tracking issues, for everyone involved. Creating, reviewing, and resolving issues is a snap. And JIRA goes much further, supporting complex project management and agile development processes.
- Create new issues in seconds from your browser, email, IDE or smartphone client
- Navigate JIRA menus and execute frequently used actions using keyboard shortcuts
- Activity history gives quick access to recently opened issues, projects and searches
- Use Quick Search to find issues based on user, project, issue key or filter shortcuts.
I have used many systems over the past 20 years. JIRA is as simple as it gets, or is technically complex if you know what you are doing and want to perform additional functions.
— Kim Primini of ARRIS
- The quick create button in the banner automatically defaults to the project and issue type you previously created.
- The quick search in the banner support smart queries to quickly find the issues you are looking for.
- Banner menus remember where you have been and show your recently visited issues and projects.
- Keyboard shortcuts let you navigate JIRA and perform common actions without having to reach for your mouse.
Your code is the key
For development teams, resolving issues means fixing code. With Atlassian IDE Connectors, developers interact with JIRA directly from Eclipse and IntelliJ IDEA. Third-party integrations support many other IDEs, including JDeveloper and NetBeans.
Connect JIRA issues directly to source code with native CVS integration and plugins to Subversion, Perforce, ClearCase, Mercurial, Bazaar and many other version control systems. Atlassian FishEye also provides enhanced integration for Git, CVS, Subversion and Perforce.
View related builds from continuous integration environments and comments from code reviews directly from each JIRA issue.
Atlassian IDE Connector for Eclipse uses Mylyn to manage issues and tasks right in your IDE.
View all related source code for the entire project or a particular issue.
View all related Bamboo builds for a particular issue or for the entire project.
View all related Crucible code reviews for a particular issue or for the entire project.
Stay on top of what's going on
Projects organise issues into components for grouping into smaller parts, and into versions for scheduling activity for milestones or releases. Browse projects to measure progress and view:
- Activity streams display recent changes across issues, projects or people
- Charts and reports show most popular issues, recently opened / closed issues and more
- Road Map highlights issues remaining in current or future versions
- Change Log details issues fixed in previous versions
- Planning boards, task boards and burndown charts with GreenHopper for agile project management
- All related changesets, builds and code reviews with FishEye, Bamboo and Crucible
Use JIRA Query Language (or JQL) to create filters for reports and charts on your personal dashboard. You can also subscribe via RSS or email notifications.
Browse your project for a high-level view of what's going on and drill into the details.
View burn-down charts for each release within your project using GreenHopper.
Drill into the change log of any release for issue details and release notes.
Receive email notifications by subscribing to any filter.
